3am job capture
+5x
vs. voicemail
Crew dispatch time
<10 min
Automated
Adjuster satisfaction
+High
SMS updates
The problem
- Restoration is 100% emergency-driven.
- Insurance carrier triage is complex.
- Crews need immediate dispatch with basic scope.
- Missed 3am calls are lost jobs.
The AI agent solution
- 24/7 AI phone answering
- Water/fire/mold/smoke triage
- Insurance carrier capture
- GPS-based crew dispatch
- Xactimate-friendly intake fields
- Job status SMS updates for homeowners and adjusters
How it works
1
Homeowner has a burst pipe at 3am.
2
AI captures address, extent, insurance carrier in under 90 seconds.
3
Nearest crew is paged and dispatched.
4
Homeowner and adjuster receive SMS updates through the job.
5
AI collects a review post-mitigation.
Sample conversation
A realistic restoration intake, handled entirely by AI.
Water is everywhere in my basement, main line broke.
I'm dispatching a mitigation crew now. Do you have homeowners insurance, and what's the carrier?
Frequently asked questions
24/7 coverage?
Yes, that's the whole point for restoration.
Insurance intake?
Yes, carrier and policy number where available.
Xactimate-friendly fields?
Yes, intake maps to your estimating workflow.
Multiple crew territories?
Yes, routed by GPS.